Troubleshooting
Common issues and solutions for Memphora.
Memory search returns no results
- Ensure memories have been stored for the user ID you're searching
- Check that the search query is semantically related to stored memories
- Try lowering the similarity threshold if using advanced search
- Verify the vector database is properly initialized
API connection errors
- Verify the Memphora API server is running on the expected port
- Check your API endpoint URL is correct
- Ensure network connectivity and firewall settings
- Verify authentication credentials if enabled
Slow memory retrieval
- Check if caching is enabled and working properly
- Verify database connection pool settings
- Consider increasing cache size for frequently accessed memories
- Monitor system resources (CPU, memory, disk I/O)
Memory extraction not working
- Verify LLM API key is configured correctly
- Check that the LLM service is accessible
- Review conversation format - ensure it's a list of messages with 'role' and 'content'
- Check API logs for error messages
Still Need Help?
If you're still experiencing issues, check out our community resources: